4/24/2024 0 Comments Signcut pro 1 license![]() If you purchased a business from someone then you should have looked into the EULAs for any problems with transferring. Our policy outlined clearly in the EULA which you were given is that Signcut can not be sold, transferred, rented, loaned. You could have quite simply purchased your own subscription and deducted the cost from the purchase of the business. If you wanted to straighten this out, the issue is with the person who sold you a product they legally could not sell. You were told if you wanted further support or updates you would need to purchase your own subscription. We gave you the information about the license and the amount of transfers you had left in what was remaining on the subscription. You also did left out the part that you were told the license you had was a lifetime license and you needed to register it using the other users email, both not true.You indicated you bought the software from someone else who was not authorized to sell it to you. You left out the part after discovering that you have been sold a license from an end user that was unauthorized to sell and the sale was in violation of the EULA that we were offered the use of that license until it expired, then you would need to purchase your own license. This is our final word on this matter." ~Basically telling me if I continue to attempt to discuss this matter they will cancel it altogether.Īnyone else have any experiences like this?Īctually I have read the transcripts of your conversation with our support desk. The rep then goes on to say "We have been more than fair to you with regard to this issue and will cancel the license completely if the terms we have outlined to you are unacceptable to you. I am also told I will not recieve any further support. I then contact signcut support to see why I cant login- and this is all the information I am given. ok fair enough, but nowhere does it list that you cannot change the contact information listed? or that your account on their website will magically be disabled if you CHANGE it?!?! Well apparently I am told that you can't transfer licenses and this is agains the EULA- Hmmm. All this because I wanted to be notified of anything new with signcut and maybe, I don't know. Mind you, the BUSINESS is the one that owns the license. signcut swoops in and tells me my copy is no longer valid for updates or support as I was not the original purchaser. Well I logged into and updated the email to the NEW one for the company, hmmm. The NORMAL stuff that comes with having such a thing- who knew right? etc everything so I may be notified of updates, sales, recalls- etc. I deemed it prudent to update all of the contact information for licenes, warranties. Included in the acquired assets was a laserpoint cutter and a license for almost another year left of signcut. ![]() ![]() I recently purchased part of a sign business that and assumed that businesses equipment, licenses etc. ![]()
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